Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day,

on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you ordered one or more goods under a single order and these are delivered together;
on which you or a third party designated by you, who is not the carrier, have taken possession of the last item, if you ordered multiple goods under a single order and these were delivered separately;
on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or last piece, if you ordered a product that is delivered in multiple partial shipments or pieces.

To exercise your right of withdrawal, you must inform us (Delta Garage UG (limited liability), Pfaffenhofener Str. 3A, 85302 Gerlosbach, Phone: 016094663915, Email: service@deltagarage.de) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than 14 days from the day we receive notice of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction unless expressly agreed otherwise; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods. The direct return shipping costs for non-parcel-sized goods amount to 500 EUR.

You are only liable for any diminished value of the goods if this loss in value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that may deteriorate rapidly or whose expiration date would soon be exceeded;
for the supply of alcoholic beverages whose price was agreed upon at the time of contract conclusion, but which can be delivered no earlier than 30 days after contract conclusion and whose current value depends on market fluctuations over which the trader has no control;
for the supply of newspapers, periodicals, or magazines, except for subscription contracts.

The right of withdrawal expires prematurely for contracts:

for the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
for the supply of goods that, after delivery, are inseparably mixed with other goods due to their nature;
for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.

Sample Withdrawal Form

(If you want to withdraw from the contract, please complete this form and return it to us.)

To: Delta Garage UG (limited liability), Pfaffenhofener Str. 3A, 85302 Gerlosbach, Email: service@deltagarage.de

- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ for the provision of the following service (*).

- Ordered on (*)/ received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only for notification on paper)

- Date

(*) Delete as appropriate.